MATTHEW A. WISE

Papillion, Nebraska 68046

HireMatthewWise@gmail.com /

(402) 676-0104 /

linkedin.com/in/HireMatthewWise

Systems and Database Administration

Diverse IT professional with proven skills in problem solving, adaptability, and attention to detail. Trusted to troubleshoot,

upgrade, and assist in the development of multimillion-dollar software applications. Ability to thrive while working

independently or as part of a team. Active Top Secret (TS/SCI) security clearance with both SSBI and CI polygraph.

Core competencies include:

System Administration • Database Administration • Hardware/Software Installation • Application Upgrade •

System Backup and Restore • Ensured Availability • Software Discrepancy Reporting • User Account Control •

Customer Satisfaction • Quality Control • Project Planning

PROFESSIONAL EXPERIENCE

NJVC-LLC, Offutt AFB, NE

February 2013 - Current

Site Engineer

Subject matter expert to the organization in all aspects of the NSG Exploitation Services (NES). Accountable for the

creation of all new user accounts for the organization and the creation and modification of user workflow functions. Submit

and coordinate, on behalf of the organization, all software discrepancy reports and prioritize their resolution with the

vendor and program management. Train users on features and enhancements and troubleshoot and resolve user

problems desk-side when possible. Conduct Oracle database research in support of leadership analytics. Coordinate

disruptions and downtimes with higher tier support to expedite resolution and ensure availability of system resources.

Interface near daily with program administrators and stakeholders via meetings, email, and telephone to communicate

organization concerns and requirements.

  · Achieved seamless transition of multimillion-dollar software application by manually transferring thousands of data

fields and dedicating approximately 20 additional hours towards the project’s success.

  · Documented, coordinated, and prioritized in excess of 200 software discrepancy reports.

  · Recognized with company performance award for extraordinary efforts as part of multi-million dollar software

transition.

NJVC-LLC, Offutt AFB, NE

September 2010 - February 2013

System Administrator

Responsible for all aspects of a Veritas clustered two Sun server configuration hosting a Sybase database and various

government and commercial off-the-shelf software applications. Perform installation of new software releases, system

upgrades, evaluation and installation of patches and resolution of software related problems. Administrative operations

include performing configuration changes, system and database backups and restore, troubleshooting, database

consistency checks, and user account administration. Participate in hardware/software testing as required, interface with

development/integration facility during discrepancy reporting process and assist in site configuration management.

Participate in analyzing new hardware/software needs and participate in customer technical exchange meetings, reviews

and meetings pertaining to customer requirements.

  · Conducted three major software version upgrades and no less than 10 critical software patches to include testing and

discrepancy reporting while working under constrained timelines to minimize system downtime.

  · Requested by-name to travel to various locations across the country to perform software upgrades and performance

tuning based on demonstrated skills.

  · Trusted with the remote management of three high-profile locations ensuring high availability of critical resources.

  · Monitored and tuned the system(s) to achieve optimum level of performance.

Matthew A. Wise

HireMatthewWise@gmail.com

All Native Systems, Afghanistan

March 2009 - May 2010

Field Service Representative

Operate and provide unit-level maintenance and repair of the US Army’s BETSS-C surveillance systems under austere

and isolated conditions. Operations consist of coordinating with logistical elements to obtain new equipment and return

damaged equipment, and working integrally with unit to ensure installed equipment is operational and meeting mission

requirements. Maintenance and repair consist of troubleshooting and field repairing, when possible, Ethernet, fiber-optic

cable, and camera equipment. Install and dress-up new cables and system components. Perform software updates and

upgrades to Windows operating system and system software as needed.

United States Air Force, Worldwide

May 1996 - January 2009

Imagery Analyst (1N171)

Provide routine support to the development and testing of various government and commercial software applications.

While deployed, manage airborne surveillance assets during two high-stress civilian hostage search and recovery

operations, and various military personnel recovery operations. One of less than 50 personnel in the U.S. Air Force

certified to operate and instruct others on the operation of specialized GPS-denial equipment.

  · Hand selected to establish and train organization’s first ever Quality Control (QC) team based on career expertise,

technical savvy with both UNIX and Windows operating systems, and attention to detail.

  · First ever junior Database Manager at USSTRATCOM for a specific Solaris database, a position normally reserved for

experienced technicians.

EDUCATION AND CERTIFICATIONS

Associates in Applied Science: Information Technology

Metropolitan Community College

Microsoft Certified Solutions Associate (MCSA), Windows 7

Microsoft Certified IT Professional (MCITP), Windows 7

Microsoft Certified Technology Specialist (MCTS), Windows 7 Configuration

CompTIA Security+ CE Certified

TECHNICAL SKILLS

Sun Server

Oracle DBMS

MySQL

Veritas Cluster Server

Windows 7

Microsoft Office

UNIX Shell Scripting

JavaScript

Public-key Infrastructure (PKI)

UNIX

Solaris

Sybase

HTML5

CSS3

PHP

XML

XSD

Remedy

VMWare

2014

Omaha, NE

2013

2013

2013

2011